Privacy Policy

Kando ("Kando," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website, services, and communications. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit forms, communicate with us, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

When you fill out a contact form, request information, submit an application, sign up for updates, or otherwise communicate with us, we may collect information such as:

  • Name
  • Company name
  • Email address
  • Phone number
  • Mailing address
  • Job title
  • Service request details
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Date and time of visit
  • Website usage and interaction data collected through cookies or analytics tools

2. How We Use Information

We may use the information we collect to:

  • Respond to inquiries and service requests
  • Provide information about our services
  • Communicate with you regarding projects, estimates, scheduling, billing, or support
  • Send administrative communications
  • Improve our website, services, and user experience
  • Maintain business records
  • Comply with legal obligations
  • Send SMS or text communications where you have provided consent

3. SMS and Mobile Information Privacy

If you provide your mobile phone number and consent to receive text messages from Kando, you agree to receive conversational, informational, transactional, scheduling, customer care, or other relevant business-related text messages from us.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for purposes unrelated to providing you with the services of that campaign.

We do not sell, rent, transfer, or otherwise disclose your mobile number, SMS opt-in information, or SMS consent status to third parties or affiliates for their own marketing or promotional purposes.

We may share your personal information, including your SMS opt-in or consent status, only with service providers and vendors that help us deliver our messaging services, including but not limited to:

  • Messaging platform providers
  • Telephone carriers
  • Communication service vendors
  • Other vendors assisting in the delivery of text messages

These parties are only permitted to use such information as necessary to provide those services to us.

4. How We Share Information

We may share personal information in the following limited circumstances:

  • With vendors, contractors, and service providers who help operate our business or website
  • With professional advisors, such as legal, accounting, or insurance professionals
  • To comply with legal obligations, court orders, or lawful requests
  • To protect our rights, property, safety, or the rights, property, or safety of others
  • In connection with a merger, acquisition, financing, sale of assets, or similar business transaction

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing, promotional, or unrelated purposes.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand website usage, and support internal marketing and performance measurement.

These technologies may collect information about your browsing behavior, device, and website interactions. You can adjust your browser settings to refuse cookies, though some website features may not function properly as a result.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide services, to comply with legal obligations, to resolve disputes, and to enforce our agreements.

8. Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to use certain website features or receive certain services.

If you receive SMS messages from us, you may opt out at any time by replying STOP. You may also reply HELP for assistance or contact us directly using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

11. Your State Privacy Rights

Depending on your state of residence, you may have certain privacy rights regarding access to, correction of, deletion of, or limitation on the use of your personal information, subject to applicable law.

To make a privacy-related request, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

info@yeswekan.com
732-226-3000